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FAQ | Kasongo Import
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FAQ
Frequently Asked Questions
How do I place an order?
Browse our shop, add items to your cart, and proceed to checkout. Fill in your delivery details and choose a payment method to complete your order.
What payment methods do you accept?
We accept Paystack (cards, mobile money), bank transfers, and mobile money payments.
How long does delivery take?
Delivery typically takes 1-3 business days within Accra and 3-7 business days for other regions in Ghana.
What is your return policy?
We accept returns within 7 days of delivery. Items must be unworn with tags attached. Contact us to initiate a return.
How can I track my order?
Once your order is dispatched, you'll receive a confirmation with tracking details via email or WhatsApp.
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